Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

Information We Collect

We collect information you provide directly to us, such as when you:

  • Create an account with our secure storage services
  • Contact us through our website or other communication channels
  • Request quotes or book appointments
  • Subscribe to our newsletters or marketing communications
  • Visit our facilities and complete access forms

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our secure storage services
  • Process transactions and send related information
  • Send technical notices, updates, security alerts, and support messages
  • Respond to your comments, questions, and customer service requests
  • Communicate with you about products, services, offers, and events
  • Monitor and analyze trends, usage, and activities in connection with our services
  • Comply with legal obligations and protect against fraudulent or illegal activity

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

  • With your explicit consent
  • To comply with legal obligations or respond to lawful requests
  • To protect our rights, property, or safety, or that of our users or the public
  • In connection with a merger, acquisition, or sale of all or a portion of our assets
  • With trusted service providers who assist us in operating our business

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:

  • Encryption of sensitive data both in transit and at rest
  • Regular security assessments and penetration testing
  • Access controls and authentication protocols
  • Employee training on data protection and privacy practices
  • Physical security measures at our storage facilities

Your Rights and Choices

You have the following rights regarding your personal information:

  • Access and review the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information
  • Object to or restrict certain processing of your information
  • Request portability of your data
  • Withdraw consent where processing is based on consent

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and use personal information about you. Our use includes:

  • Essential cookies for website functionality
  • Analytics cookies to understand how you use our website
  • Marketing cookies to deliver relevant advertisements
  • Preference cookies to remember your settings

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable privacy laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date below.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

  • Email: privacy@altasecura.com
  • Phone: +44 (0) 74 0070 1185
  • Address: 25 Threadneedle Street, London EC2R 8AY, United Kingdom

Last Updated: August 19, 2025

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